FIFA have not responded to a series of questions from DW nor to FSE. But their website does confirm the issues raised by fans and FSE.

“They won’t even guarantee that the PA [companion] ticket is going to be next to you,” said McNicol, who uses a wheelchair. “But you need them. If I drop something on the floor, I can’t pick it up. If I want to use the bathroom, I need help. And also you just want to sit with someone that you want to sit with, rather than sit with a bunch of strangers. You want that choice.”